Shipping Policy

Shipping Policy

Last Updated: 25th August, 2026

At ArtForma, we want your order to reach you safely and on time. This Shipping Policy explains our shipping methods, processing times, delivery estimates, costs, and what to do if you experience a delivery issue.

1. Shipping Methods

We currently offer the following shipping options within India:

  • Standard Shipping: 7-8 Business Days

Available shipping options will be displayed at checkout based on your delivery address and the products in your order.

Delivery estimates may vary depending on your location, courier availability, weather, holidays, and other circumstances outside our reasonable control.

2. Order Processing Time

Orders are generally processed within 1-2 business days after successful payment and order confirmation.

Processing time is separate from the shipping/delivery time. For example, if your order takes [PROCESSING TIME] to process and [X-X BUSINESS DAYS] to deliver, the total time from order placement to delivery may be longer.

Orders placed on weekends or public holidays may begin processing on the next business day.

If a product has a different processing time, the applicable timeframe will be mentioned on the product page or at checkout.

3. Shipping Costs

Shipping charges are:

  • Standard Shipping: [SHIPPING COST]

  • Express Shipping: [EXPRESS SHIPPING COST]

  • Free Shipping: [FREE SHIPPING CONDITION, IF APPLICABLE]

The final shipping cost, if any, will be shown at checkout before you complete your purchase.

From time to time, we may offer promotional free-shipping offers or other delivery discounts. Any applicable conditions will be clearly communicated during the promotion.

4. Delivery Timeframes

Estimated delivery times begin after your order has been processed and handed over to the shipping carrier.

Typical delivery timeframes are:

India: 7-8 Business Days

Remote or difficult-to-reach locations may require additional delivery time.

Delivery estimates are provided for guidance and are not guaranteed unless expressly stated otherwise.

5. Order Tracking

Once your order has been shipped, we will provide tracking information where tracking is available.

You may receive your tracking number by:

  • Email

  • SMS

  • WhatsApp

  • Your customer account

  • Other contact details provided during checkout

You can use the tracking information to check the current status of your shipment.

Please allow 24 hours after receiving your tracking information for the courier's tracking system to update.

6. Delivery Issues and Delays

While we work with our shipping partners to deliver orders within the estimated timeframe, delays can occasionally occur due to circumstances such as:

  • Incorrect or incomplete delivery addresses.

  • Weather conditions.

  • Public holidays or festivals.

  • Courier delays or operational issues.

  • High order volumes.

  • Natural disasters or other unforeseen events.

  • Government restrictions or regulatory requirements.

  • Other circumstances beyond our reasonable control.

If your order appears to be significantly delayed, please contact us at arnavmehta.etsy@gmail.com with your order number so that we can help investigate the shipment.

Incorrect Delivery Information

Please carefully check your shipping address before completing your purchase.

If an order has not yet been shipped and you notice an error, contact us as soon as possible at arnavmehta.etsy@gmail.com. We will try to update the address where reasonably possible.

Once an order has been shipped, we may not be able to change the delivery address.

7. International Shipping

If international shipping is available, the applicable shipping options and estimated delivery times will be displayed at checkout.

International customers may be responsible for customs duties, import taxes, local charges, or other fees imposed by the destination country. These charges are generally outside our control and may not be included in the product or shipping price unless specifically stated.

International delivery times may vary significantly depending on customs clearance, destination-country regulations, courier services, and other factors.

Customers are responsible for ensuring that their order complies with applicable laws and import requirements in their destination country.

8. Contact Us

If you have questions about your shipment or need help with a delivery issue, please contact us:

Store Name: ArtForma
Email: arnavmehta.etsy@gmail.com
Phone: +91750808456

Customer Support Hours: 10 a.m. to 8 p.m. IST

Please include your order number when contacting us about an existing order so we can assist you more quickly.